We offer a 90-day termination clause in all our contracts, allowing flexibility for our clients. While the traditional approach was to use long-term contracts to cover ramp-up costs, we now structure those costs based on the specific work needed, eliminating the need for long-term commitments

If there are no termination clauses to navigate and you can facilitate administrative control, we can get started right away. Our team is prepared to ensure a smooth transition with minimal disruption to your operations

Transitioning to a new billing company can be challenging, but a lockbox can help streamline the process by consolidating payments from multiple sources into a single location. While there may still be some initial setup and coordination required, using a lockbox minimizes payment disruptions and simplifies cash flow management, making the transition smoother and less painful. Proper planning and communication with payers can further reduce potential issues

Our reports are reliable, but the timeline for seeing improvements depends on several factors, including the quality of prior data and the specific changes implemented. While an apples-to-apples comparison is ideal, we often inherit incomplete or inconsistent data, requiring time to normalize and establish accurate benchmarks. Typically, meaningful trends become apparent within a few billing cycles

We always strive to incorporate existing staff whenever possible, as long as they are willing and able to contribute effectively. We understand that external billing vendors can sometimes be met with hesitation, but our goal is to work collaboratively and ensure a smooth process while valuing the expertise already in place. Finding good talent is challenging, so we’re happy to work with your current staff to maximize efficiency and success

Our pricing is typically based on a percentage of collections, which varies depending on your practice's volume and specialty. Patient billing, including mailed statements, text, and email bills, is charged separately at cost, with digital options often being more affordable. Provider credentialing and enrollment are offered à la carte, and we also provide a wide range of optional services, from appointment reminders and eligibility checks to consulting and utilization reviews. For smaller practices, we have a minimum fee designed to be affordable. Let’s discuss your specific needs so we can provide a tailored quote